Contact

Talk to someone in Nairobi.

Not a ticket queue in another timezone. Support runs 24/7 on East Africa Time, and sales and billing keep Kenyan working hours.

A question and answer support panel

Open a ticket

The fastest route for anything technical. Tickets are answered 24/7 from the client area.

Call +254 796 358081

Mon–Fri, 8am to 6pm EAT. Best for sales questions and anything urgent on an existing account.

info@nairohost.site

Email us directly. We reply within one working day, usually much sooner.

Send a message

Tell us what you need

Include your domain name or invoice number if your question is about an existing account — it saves a round trip.

Only if you would rather we called you back than replied by email.

Priority

Looking for an answer right now?

The knowledge base covers setup, DNS, email and billing in detail.

Browse the knowledge base