For Pharmacies & Chemists

Websites and hosting for Pharmacies & Chemists in Kenya

Help patients find you, check stock and reach a pharmacist.

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A stack of database servers
The situation

What do Pharmacies & Chemists need from a website?

When someone in Kenya needs medicine late in the evening, they search for a chemist near them that is open now. Parents look for a pharmacy that stocks a specific syrup, and patients with a prescription want to know whether it can be filled before they travel. A pharmacy with an accurate website and Google listing is often the one that gets that visit.

Pharmacies are regulated by the Pharmacy and Poisons Board, and a website should reflect that professionalism. That means showing your registration details, being careful about how medicines are described and promoted, and never offering prescription-only medicines without a valid prescription. Patient details shared through enquiry forms are personal health data, so the Data Protection Act 2019 applies as well.

We build pharmacy websites with opening hours, branch pages, service listings such as blood pressure checks, and enquiry forms for prescriptions and stock. Free SSL comes with the hosting, which matters when patients send personal information through your site.

Common problems

What usually goes wrong?

Wrong hours cost night-time visits

Out-of-date listings send patients to a closed door, and they rarely try you again next time.

Constant stock calls

Staff are interrupted all day by calls asking whether a particular medicine is in stock.

Prescriptions on personal phones

Prescriptions sent to staff WhatsApp numbers create privacy risks for patients and for the pharmacy.

How we solve it

How does NairoHost help?

Accurate hours and branch pages

Each branch lists its opening hours, including weekends and public holidays, with a map.

A structured enquiry form

Patients ask about availability once, giving the medicine name and a preferred pickup time.

Secure prescription uploads

Encrypted forms and business email keep prescription images off personal phones.

99.9%

Uptime

Free

SSL on every plan

M-Pesa

Pay yearly in shillings

24/7

Support in English & Swahili

What's included

What should a website for Pharmacies & Chemists include?

Branch and hours pages

Opening times, phone numbers and directions for every location.

Prescription enquiry form

Upload a prescription image and receive a call back from a pharmacist.

Health services listing

Blood pressure and blood sugar checks and any other in-store services you offer.

Over-the-counter product pages

Wellness, baby care and personal care items described responsibly.

Encryption on patient forms

SSL protects every form where patients share personal and health details.

Separate mailboxes

Distinct addresses for orders, suppliers and patient enquiries on your own domain.

Getting started

How do you get started?

  • Accurate opening hours for each branch
  • Pharmacy registration details displayed
  • Prescription enquiry form over SSL
  • Health services such as checks listed
  • Privacy notice covering patient data
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  1. Confirm your listing details

    Make sure the business name, registration and hours match what patients see on Google.

  2. Decide what to show online

    Focus on services and over-the-counter ranges, and route prescription items through enquiries.

  3. Set up secure forms

    We configure enquiry and prescription upload forms with SSL and delivery to business email.

  4. Launch and keep hours current

    Update holiday opening times promptly; it is the page patients check most.

Recommended

Which plans suit Pharmacies & Chemists?

Starter Hosting

From KES 2,000/yr

Affordable entry-level hosting for personal websites, portfolios, and small blogs. Everything to get started online.

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Corporate Hosting

From KES 10,000/yr

High-performance hosting for established businesses and e-commerce sites that demand reliability, speed, and premium sup...

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Business Email

From KES 500/mo

Professional business email at your own domain. Powered by Zimbra with a modern webmail interface, shared calendars, and...

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All 47 counties

Where in Kenya do we host Pharmacies & Chemists?

Nairobi

Nairobi

Coast

Kilifi Kwale Lamu Mombasa Taita-Taveta Tana River

North Eastern

Garissa Mandera Wajir

Eastern

Embu Isiolo Kitui Machakos Makueni Marsabit Meru Tharaka-Nithi

Central

Kiambu Kirinyaga Murang'a Nyandarua Nyeri

Rift Valley

Baringo Bomet Elgeyo-Marakwet Kajiado Kericho Laikipia Nakuru Nandi Narok Samburu Trans-Nzoia Turkana Uasin Gishu West Pokot

Western

Bungoma Busia Kakamega Vihiga

Nyanza

Homa Bay Kisii Kisumu Migori Nyamira Siaya
Questions

Pharmacies & Chemists: questions answered

Can a pharmacy in Kenya sell medicines online?
Pharmacies can use websites to promote services and over-the-counter products, but they must follow Pharmacy and Poisons Board requirements, especially for prescription-only medicines. We recommend routing prescription items through an enquiry or upload form so a pharmacist reviews each request, and checking current board guidance before launching any online ordering.
How do I get my chemist to show up in 'near me' searches?
Keep your Google Business Profile accurate and make sure your website shows the same name, address, phone number and opening hours. Separate pages for each branch help each location appear for searches in its own area. Updating hours for public holidays prevents wasted trips and the poor reviews that follow.
Is it safe for patients to upload prescriptions on a website?
It can be, when the site uses SSL encryption and uploads go to a business mailbox or system that only pharmacy staff can access. All our hosting plans include free SSL. Add a privacy notice explaining how prescription images are used and stored, in line with the Data Protection Act 2019.
What should a pharmacy website include?
Include opening hours, branch locations, a phone and WhatsApp contact, the services you offer, your registration details, a prescription enquiry form and a privacy notice. Health tips can help patients, but keep them general and avoid claims about treating conditions. Accurate basics matter more than a large product catalogue.
Which hosting plan suits a pharmacy chain?
A single pharmacy runs well on shared hosting. A chain with several branches, many product pages and frequent updates benefits from Corporate Hosting, which includes daily backups so content changes and form records are not lost. Chains that later build full online ordering systems may eventually need a VPS.
Do I need business email for my pharmacy?
Business email on your own domain, such as orders@ or prescriptions@, keeps supplier and patient communication separate from staff personal accounts. It looks more professional to distributors and insurers, and when a staff member leaves, the mailbox and its history stay with the pharmacy rather than leaving with them.
Keep going

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Get your pharmacies & chemists website online

Pick a plan, pay with M-Pesa, and talk to support 24/7 in English or Swahili.

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