For BPO & Call Centres

Websites and hosting for BPO & Call Centres in Kenya

Win outsourcing contracts with a site that shows your capacity and standards.

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A website served from a server
The situation

What do BPO & Call Centres need from a website?

Clients outsourcing customer support, data entry or back-office work evaluate providers carefully. They want to see the services offered, languages covered, working hours, team size, data handling practices and how to request a proposal. A professional website is often the first document in that evaluation.

BPO firms also recruit constantly. A careers section that lists open roles and collects applications brings in agents without paying for every advert, and it shows candidates the company is genuine.

We host BPO websites with a free SSL certificate on every plan, business email on your own domain for client teams, and VPS servers for internal tools. Plans are billed in shillings via M-Pesa, and our own support is available 24/7 in English and Swahili.

Common problems

What usually goes wrong?

Prospects cannot assess you

International and local clients shortlisting providers skip firms whose services, capacity and standards are not published.

Recruitment never stops

Hiring agents through adverts and walk-ins is slow, and applications arrive in many formats.

Data handling questions

Clients ask how customer data is protected, and a firm without clear answers loses the deal.

How we solve it

How does NairoHost help?

Service and capacity pages

Describe services, languages, hours, seat capacity and sectors served.

A careers section

List roles with requirements and collect applications in one place.

Published data practices

Explain your approach to confidentiality and the Data Protection Act 2019.

99.9%

Uptime

Free

SSL on every plan

M-Pesa

Pay yearly in shillings

24/7

Support in English & Swahili

What's included

What should a website for BPO & Call Centres include?

Service pages

Inbound and outbound calls, chat support, data entry and back-office processing.

Proposal request form

Prospects describe volumes, languages and hours needed.

Careers and applications

Open roles with CV upload and screening questions.

Free SSL certificate

Every form loads over HTTPS on every plan.

Client team email

Addresses for account managers, recruitment and operations on your domain.

VPS for internal tools

Run reporting dashboards or internal applications with root access.

Getting started

How do you get started?

  • Services, languages and hours published
  • Proposal request form
  • Careers page with applications
  • Data protection summary
  • Email for sales, hiring and operations
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  1. Define your service lines

    List the processes you handle and the languages and hours you cover.

  2. Document data practices

    Summarise how you protect client data in terms a buyer understands.

  3. Build the careers section

    Create a template for roles and an application form.

  4. Use it in every proposal

    Link to service and data pages from proposals and email signatures.

Recommended

Which plans suit BPO & Call Centres?

Corporate Hosting

From KES 10,000/yr

High-performance hosting for established businesses and e-commerce sites that demand reliability, speed, and premium sup...

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VPS Hosting

From KES 2,000/mo

Virtual Private Servers with dedicated resources, full root access, and your choice of Linux or Windows. Deployed in min...

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Business Email

From KES 500/mo

Professional business email at your own domain. Powered by Zimbra with a modern webmail interface, shared calendars, and...

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All 47 counties

Where in Kenya do we host BPO & Call Centres?

Nairobi

Nairobi

Coast

Kilifi Kwale Lamu Mombasa Taita-Taveta Tana River

North Eastern

Garissa Mandera Wajir

Eastern

Embu Isiolo Kitui Machakos Makueni Marsabit Meru Tharaka-Nithi

Central

Kiambu Kirinyaga Murang'a Nyandarua Nyeri

Rift Valley

Baringo Bomet Elgeyo-Marakwet Kajiado Kericho Laikipia Nakuru Nandi Narok Samburu Trans-Nzoia Turkana Uasin Gishu West Pokot

Western

Bungoma Busia Kakamega Vihiga

Nyanza

Homa Bay Kisii Kisumu Migori Nyamira Siaya
Questions

BPO & Call Centres: questions answered

What do outsourcing clients look for on a BPO website?
Clients look for the services you provide, languages and hours covered, team size or seat capacity, sectors served, data protection practices and a clear way to request a proposal. Case studies, with client permission, help show experience.
Can we recruit agents through the website?
Yes. A careers section with job listings and CV uploads collects applications in one place. For large volumes, an applicant tracking plugin or service makes screening faster.
Can your servers run our call centre software?
Call centre telephony usually runs on a specialist cloud or on-premises platform. Our VPS hosting suits supporting tools such as reporting dashboards, CRM integrations and internal web applications that need their own server.
How do we handle applicant and customer data?
Collect only what you need, explain how you use it and restrict access. The Data Protection Act 2019 applies to personal data of applicants and customers, so publish a privacy notice and follow it.
Which hosting plan suits a BPO firm?
A company website with a careers section runs well on Corporate Hosting, which includes daily backups. Internal applications that need their own environment are better on a VPS.
How do we pay?
Hosting and servers are priced in shillings and can be paid via M-Pesa. Support is available 24/7 in English and Swahili.
Keep going

Related industries

IT Services Recruitment Agencies Digital Agencies

Get your call centres website online

Pick a plan, pay with M-Pesa, and talk to support 24/7 in English or Swahili.

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