For Hospitality & Tourism

Websites and hosting for Hospitality & Tourism in Kenya

Take bookings directly instead of paying commission on every stay.

A website served from a server
The situation

What do Hospitality & Tourism need from a website?

Guests research a hotel or lodge online before they book. They look at rooms, rates, photos, location and what is nearby, and many then book through whichever site makes it easiest. A property with its own clear website and booking form can win those bookings directly and keep the commission.

Tourism is recovering strongly. The KNBS Economic Survey 2026 reported that tourism grew 15.6 per cent in 2025, and the KNBS 2016 MSME survey counted about 671,000 businesses in accommodation and food services. Competition for visitors is real, and a well-presented website is often the first impression.

We host hotel and lodge websites with a free SSL certificate on every plan, so booking forms load over HTTPS, and email on your own domain for reservations and management. Plans can be paid yearly by M-Pesa, and support is available 24/7 in English and Swahili.

Common problems

What usually goes wrong?

Commission eats into every booking

Online travel agents bring guests, but the fee on each stay adds up, and the property has little direct contact with the guest.

Photos and rates are out of date

Guests see old pictures or wrong prices on listings and message to check, or book somewhere clearer.

Reservations arrive everywhere

Enquiries come by phone, WhatsApp, social media and email, and double bookings happen when nobody sees them all.

How we solve it

How does NairoHost help?

A direct booking option

A booking form or engine on your site lets returning and new guests book with you directly.

Rooms and rates you control

Update photos, room types, seasonal rates and offers yourself whenever they change.

One reservations inbox

Booking requests arrive at a reservations address on your domain that the whole front office can see.

99.9%

Uptime

Free

SSL on every plan

M-Pesa

Pay yearly in shillings

24/7

Support in English & Swahili

What's included

What should a website for Hospitality & Tourism include?

Room and suite pages

Photos, sizes, bed types, amenities and rates for each room type.

Booking request form

Guests choose dates and room type, and the request goes to reservations.

Conference and events

Meeting rooms, capacities and packages for corporate and wedding bookings.

Free SSL certificate

Booking and enquiry forms load over HTTPS on every plan.

Reservations email

Addresses for reservations, events and management on your domain.

Location and directions

A map, transfer options and nearby attractions for guests planning the trip.

Getting started

How do you get started?

  • Photos and details for every room type
  • Rates, deposit and cancellation policy
  • Booking request form or engine
  • Reservations email on your domain
  • Map and directions for guests
See plans
  1. Take good photos

    Photograph every room type, the grounds and the restaurant in daylight.

  2. Set rates and policies

    Publish room rates, seasons, deposit and cancellation terms.

  3. Choose how bookings arrive

    Start with a booking request form, or connect a booking engine if you use one.

  4. Invite guests to book direct

    Add the web address to confirmation emails, receipts and social profiles.

Questions

Hospitality & Tourism: questions answered

Can guests book and pay on our website?
Yes. The simplest option is a booking request form, with staff confirming and sending M-Pesa or bank payment details. For instant booking, many properties connect a booking engine that shows live availability and takes deposits. Your website hosts the pages and links or embeds the engine.
Will a website replace online travel agents?
Usually not entirely. Travel agent sites bring new guests, while your own site lets returning guests, corporate clients and people who find you by name book directly. Many properties list on both and encourage direct booking with clear rates and quick replies.
Which plan suits a hotel website?
A guesthouse or small lodge runs well on shared hosting. A larger hotel with many photos, a booking engine, events pages and several staff mailboxes is better on Corporate Hosting, which includes daily backups.
What domain should a hotel use?
Use a domain that matches the property name guests already know. A .co.ke domain signals a Kenyan business, while a .com can help with international visitors; some properties register both and point one at the other.
How do we handle photos so the site stays fast?
Resize photos before uploading and use an image optimisation plugin, so rooms look sharp without slow pages on mobile data. Galleries with dozens of full-size photos are the most common cause of slow hotel websites.
How do we pay for hosting?
Plans are priced in shillings and can be paid yearly by M-Pesa. Support is available 24/7 in English and Swahili.

Get your hotels & lodges website online

Pick a plan, pay with M-Pesa, and talk to support 24/7 in English or Swahili.

See plans