For Matatu SACCOs & Transport

Websites and hosting for Matatu SACCOs & Transport in Kenya

Publish routes, fares and booking details passengers can check on their phones.

A browser window searching for a domain name
The situation

What do Matatu SACCOs & Transport need from a website?

Passengers planning a trip want to know which routes you run, departure points and times, fares and how to book, especially for long-distance and shuttle services. Members and vehicle owners want notices, rules and contacts. A clear website serves both and reduces calls to the office.

Transport is a major source of small-business livelihoods. The KNBS 2016 MSME survey counted about 234,000 transport businesses in Kenya, and the CRA County Fact Sheets list transport and storage as Mombasa County's leading economic activity. Passengers increasingly check routes and booking options online before they travel.

We host transport SACCO and bus company websites with a free SSL certificate on every plan, business email on your own domain for officials and booking offices, and room for booking systems. Plans are paid in shillings via M-Pesa, and support is available 24/7 in English and Swahili.

Common problems

What usually goes wrong?

Passengers call for routes and fares

Booking offices answer the same questions about departure times, stages and prices all day.

Member notices are missed

Vehicle owners and crew miss meetings, rule changes and levies shared only by word of mouth.

Complaints have nowhere to go

Passengers with lost items or complaints cannot find the right contact, which hurts the SACCO's reputation.

How we solve it

How does NairoHost help?

Routes and fares online

List routes, stages, departure points, times and fares passengers can check on their phones.

A members' notice board

Post meeting dates, rules and announcements for owners and crew.

Contacts and lost property

Give booking office numbers and a form for complaints and lost items.

99.9%

Uptime

Free

SSL on every plan

M-Pesa

Pay yearly in shillings

24/7

Support in English & Swahili

What's included

What should a website for Matatu SACCOs & Transport include?

Route pages

Routes, stages, departure points and typical journey times.

Fares and booking

Fares and how to book, or a link to your booking platform.

Booking office directory

Office locations, phone numbers and hours by town.

Member notices

Meetings, rules and announcements for owners and crew.

Free SSL certificate

Every page and form loads over HTTPS.

Official email

Addresses for the chairperson, manager and booking offices.

Getting started

How do you get started?

  • Routes, stages and departure points
  • Fares and booking information
  • Booking office contacts
  • Member notices page
  • Complaints and lost property form
See plans
  1. Confirm routes and fares

    Get the current routes, stages and fares approved by the SACCO.

  2. List booking offices

    Collect office locations, phone numbers and hours.

  3. Set up notices

    Choose who posts member announcements and how often.

  4. Put it on every vehicle

    Add the web address to vehicles, tickets and booking offices.

Questions

Matatu SACCOs & Transport: questions answered

Can passengers book seats on our website?
Yes, with a booking system. Many bus and shuttle companies use a ticketing platform with M-Pesa payment and link or embed it on their website. A VPS can host a booking system you run yourself.
What should a matatu SACCO website include?
Include routes and stages, fares, booking offices, the SACCO's registration and leadership, member notices and a way to report complaints or lost property. Keep fares current, because outdated prices cause disputes.
Can members access SACCO information online?
A notices page and downloadable documents work well for general information. Individual member statements usually come from SACCO management software, which the site can link to.
Which hosting plan suits a transport SACCO?
An information website runs well on shared hosting. A company with online booking, many routes and staff mailboxes is better on Corporate Hosting, which includes daily backups, or a VPS for the booking system.
Can each booking office have its own email?
Yes. Business email on your domain lets each office and official have an address that stays with the SACCO when people change.
How do we pay?
Plans are priced in shillings and can be paid via M-Pesa. Support is available 24/7 in English and Swahili.
Keep going

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Get your matatu saccos website online

Pick a plan, pay with M-Pesa, and talk to support 24/7 in English or Swahili.

See plans