For Healthcare & Telehealth

Websites and hosting for Healthcare & Telehealth in Kenya

Help patients find your services, doctors and hours before they arrive.

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The situation

What do Healthcare & Telehealth need from a website?

Patients and their families search online when they need care. They want to know which services a facility offers, which insurance it accepts, when it is open, and how to book or reach a doctor. A clear website answers those questions quickly and cuts down the calls a busy front desk handles every day.

Health information needs care. A facility's website should be accurate, easy to read on a phone and careful with anything a patient submits. Appointment requests and enquiries should go to the right department, and personal health records belong in your clinical system, not on the public site.

We host hospital and clinic websites with a free SSL certificate on every plan, so forms load over HTTPS, and email on your own domain for departments and doctors. Corporate Hosting adds daily backups, and support is available 24/7 in English and Swahili.

Common problems

What usually goes wrong?

The front desk is overwhelmed

Staff answer the same calls about opening hours, insurance cover, consultation fees and which doctor is in today.

Patients go elsewhere

Families searching for a specialist or a lab test choose the facility whose services and contacts they can confirm online.

Enquiries land in the wrong place

Messages sent to one general number or personal phone get lost instead of reaching the department that can respond.

How we solve it

How does NairoHost help?

Services and insurance listed clearly

Each department, clinic day and accepted insurer is on the site, so patients know before they travel.

Appointment requests by department

Forms send requests to the right desk, which confirms the booking by phone or email.

Email for every department

Addresses for reception, laboratory, pharmacy and administration on your own domain.

99.9%

Uptime

Free

SSL on every plan

M-Pesa

Pay yearly in shillings

24/7

Support in English & Swahili

What's included

What should a website for Healthcare & Telehealth include?

Department pages

Outpatient, maternity, dental, laboratory, imaging and pharmacy, each with hours and contacts.

Insurance and payment information

List accepted insurers and payment options, including M-Pesa, so patients can plan.

Appointment request forms

Requests route to the relevant department for confirmation.

Free SSL certificate

Every form loads over HTTPS on every plan.

Doctor profiles

Qualifications, specialties and clinic days for consultants and visiting doctors.

Health education pages

Articles on preventive care and clinic programmes, written or reviewed by your clinicians.

Getting started

How do you get started?

  • Departments with hours and contacts
  • Accepted insurance and payment options
  • Appointment requests routed to the right desk
  • Free SSL on every form
  • Email addresses for each department
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  1. List services and hours

    Confirm every department, clinic day and contact number with the teams who run them.

  2. Decide how bookings work

    Choose who receives appointment requests and how quickly they confirm.

  3. Register the domain and email

    Set up the facility's domain with email for each department.

  4. Share it at every touchpoint

    Print the web address on prescriptions, receipts, referral letters and signage.

Recommended

Which plans suit Healthcare & Telehealth?

Corporate Hosting

From KES 10,000/yr

High-performance hosting for established businesses and e-commerce sites that demand reliability, speed, and premium sup...

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Business Email

From KES 500/mo

Professional business email at your own domain. Powered by Zimbra with a modern webmail interface, shared calendars, and...

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Domain Registration

From KES 1,500/yr

Register your perfect domain name. We offer .KE Kenyan domains and popular international TLDs with free WHOIS privacy.

See details
All 47 counties

Where in Kenya do we host Healthcare & Telehealth?

Nairobi

Nairobi

Coast

Kilifi Kwale Lamu Mombasa Taita-Taveta Tana River

North Eastern

Garissa Mandera Wajir

Eastern

Embu Isiolo Kitui Machakos Makueni Marsabit Meru Tharaka-Nithi

Central

Kiambu Kirinyaga Murang'a Nyandarua Nyeri

Rift Valley

Baringo Bomet Elgeyo-Marakwet Kajiado Kericho Laikipia Nakuru Nandi Narok Samburu Trans-Nzoia Turkana Uasin Gishu West Pokot

Western

Bungoma Busia Kakamega Vihiga

Nyanza

Homa Bay Kisii Kisumu Migori Nyamira Siaya
Questions

Healthcare & Telehealth: questions answered

Can patients book appointments online?
A website form can collect appointment requests with the patient's preferred date and department, which your staff then confirm. Real-time booking against doctors' schedules usually comes from your hospital management system, and the website can link to it if that system offers online booking.
Should patient records be on the website?
No. Keep medical records in your clinical or hospital management system, which is built for that. The public website should hold service information and collect only what an enquiry needs. Kenya's Data Protection Act 2019 applies to personal data, so ask only for what you need and explain how you use it.
Is the website secure for patient enquiries?
Every plan includes a free SSL certificate, so information sent through forms is encrypted in transit. Limit who can edit the site, keep software updated and route form submissions only to staff who need them.
Can we run telehealth consultations through the site?
The website can explain your telehealth service, take requests and link to the video consultation platform you use. The consultation itself runs on a dedicated telehealth or video service rather than the hosting plan.
Which plan suits a hospital or clinic?
A single clinic can start on shared hosting. A hospital with many departments, frequent updates and several staff mailboxes is better on Corporate Hosting, which includes daily backups. We can advise once we know the size of the facility.
What support is available?
Support is available 24/7 in English and Swahili for hosting, email and domains. Plans are priced in shillings and can be paid yearly by M-Pesa.
Keep going

Related industries

Dentists & Clinics Pharmacies & Chemists Insurance Agencies

Get your hospitals & clinics website online

Pick a plan, pay with M-Pesa, and talk to support 24/7 in English or Swahili.

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