Hospital email · Meru County

Official email for hospitals and clinics in Meru County

SHA claims, HMIS logins and patient correspondence from an address that belongs to your facility, not a staff member's Gmail. The same package and price apply in every county.

  • KES 3,000 a year + VAT
  • Free .co.ke or .or.ke domain
  • Unlimited mailboxes
  • 24/7 support
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At a glance

What does official hospital email cost in Meru County?

The short answer: NairoHost's hospital package gives hospitals, clinics and health centres in Meru County a free .co.ke or .or.ke domain, unlimited official email addresses, 20 GB of storage, mailbox setup and 24/7 support in English and Swahili for KES 3,000 a year plus VAT (KES 3,480 invoiced). It is ordered, paid for and set up online.

The hospital package
Price KES 3,000 a year + 16% VAT (KES 3,480 invoiced)
Works out at About KES 250 a month
Domain Free .co.ke or .or.ke, renewed with the package
Email accounts Unlimited, with no per-user fee
Storage 20 GB, shared by the mailboxes and a website
Setup Mailboxes created by our team
Support 24/7, in English and Swahili
Payment M-Pesa, card or bank transfer
Meru County facts
Region Eastern
County headquarters Meru
People with any health insurance, 2022 23.1% (Kenya: 26.3%)
People using the internet, 2023/24 31.4% (Kenya: 35.0%)
Gross county product, 2024 KSh 525.8 billion, 5th of 47 counties
Leading economic activity Agriculture, forestry and fishing

Sources: KNBS Gross County Product 2025, Tables 6 to 8 (from the 2022 Kenya Demographic and Health Survey and the 2023/24 Kenya Housing Survey); CRA County Fact Sheets.

Why now

Why do health facilities in Meru County need official email?

In the 2022 Kenya Demographic and Health Survey, 23.1% of people in Meru County had some form of health insurance, below the national figure of 26.3%. Every insured patient means claims, pre-authorisations and statements with SHA or a private insurer, and each of those accounts is tied to an email address.

SHA and the Digital Health Agency set 30 September 2026 as the deadline for contracted facilities to have a certified HMIS, data protection measures and reliable connectivity. Official email does not meet that requirement on its own, but logins registered to claims@ or ict@ on your own domain stay with a facility in Meru County when staff move on.

31.4% of people aged three and over in Meru County used the internet in 2023/24 (Kenya: 35.0%). Patients and families look up a facility's services and contacts online, and a reply from an address on your own domain shows it really came from you.

SHA deadline source: SHA gives hospitals one more month to meet digital health rules. Always confirm current requirements with SHA.

What's included

Everything a facility in Meru County gets for KES 3,000 a year

Free .co.ke or .or.ke domain

Your facility's own name online, worth KES 1,000 a year. Renewed with the package, so it never lapses by accident.

Unlimited official mailboxes

claims@, records@, pharmacy@ and one for every doctor and nurse who needs one. No per-user fees.

20 GB of storage

Shared by every mailbox and your website. Enough for a busy facility that keeps its inboxes tidy.

Email set up for you

Send us your list of departments and staff. We create the mailboxes and help connect them on phones and Outlook.

24/7 support

Locked out during a night shift? Support answers around the clock, in English and Swahili.

Free SSL and room for a website

Put your services, clinic hours and accepted insurance schemes on a secure site at the same address.

Who it's for

Which facilities in Meru County is it built for?

.co.ke

Private hospitals and nursing homes in Meru County

Most private facilities use .co.ke, the extension Kenyans already trust for businesses. Split mail by department so admissions, theatre bookings and insurance claims each have an owner.

Example addresses: admissions@yourfacility.co.ke, claims@yourfacility.co.ke, theatre@yourfacility.co.ke, billing@yourfacility.co.ke

.or.ke

Mission, faith-based and community hospitals in Meru County

.or.ke is the extension for non-profit organisations, and it tells donors, dioceses and partners who you are at a glance. The package includes .or.ke free.

Example addresses: info@yourfacility.or.ke, donors@yourfacility.or.ke, chaplaincy@yourfacility.or.ke, claims@yourfacility.or.ke

.co.ke

Clinics, medical centres and dispensaries in Meru County

A small team still deals with SHA, insurers, suppliers and labs. Start with three or four shared addresses and add a mailbox for each clinician as you grow, at the same price.

Example addresses: info@yourfacility.co.ke, claims@yourfacility.co.ke, lab@yourfacility.co.ke, pharmacy@yourfacility.co.ke

.go.ke

County and other public facilities in Meru County

Government facilities use .go.ke addresses, issued through government channels rather than sold by registrars. The package still works with an existing .go.ke domain: unlimited mailboxes, 20 GB and setup.

Example addresses: info@yourfacility.go.ke, medsup@yourfacility.go.ke, records@yourfacility.go.ke, procurement@yourfacility.go.ke

How it works

From order to working mailboxes in Meru County

Everything happens online. You tell us who needs an address, and we do the technical part.

Get the hospital package
  1. Pick your domain

    Choose a .co.ke or .or.ke name for the facility, or tell us about a domain you already own.

  2. Order and pay

    KES 3,000 a year plus VAT, by M-Pesa, card or bank transfer. The domain is registered as part of the order.

  3. Send us your list

    Departments and staff who need an address. We create the mailboxes and send each person their login.

  4. Staff connect and start sending

    Webmail works straight away. We help set up phones and Outlook, and support stays on call 24/7 after that.

Questions

Hospital email in Meru County: questions answered

How much does hospital email hosting cost in Meru County?
KES 3,000 a year plus 16% VAT, so KES 3,480 on the invoice, about KES 250 a month. The price is the same in every county and includes a free .co.ke or .or.ke domain, unlimited mailboxes, 20 GB of storage, setup and 24/7 support.
Does a facility in Meru County need to visit an office to sign up?
No. You order online, pay by M-Pesa, card or bank transfer, and send us the list of departments and staff who need an address. We create the mailboxes remotely and help connect phones and Outlook.
Which domain should a hospital in Meru County choose?
Private hospitals and clinics usually take .co.ke, and mission, faith-based and community hospitals .or.ke; both are free with the package. Use the name patients already know, and add the town if another facility shares the name.
Can a county or public facility in Meru County use the package?
Yes. Public facilities use .go.ke addresses, which are issued through government channels rather than sold by registrars. The package works with an existing .go.ke domain: unlimited mailboxes, 20 GB and setup, without the free domain.
How many staff can have an email address?
As many as you need; there is no per-user fee. The practical limit is the 20 GB of storage every mailbox and your website share. As a guide, 40 staff who keep about half a gigabyte of mail each fit comfortably, and a facility that outgrows it moves to a bigger plan without changing addresses.
Does this make a facility in Meru County SHA compliant?
No single product does. Official email covers communication and account ownership. SHA's requirements for contracted facilities also include a certified HMIS, data protection measures and reliable connectivity, so check current requirements with SHA directly.
Is support available for night shifts in Meru County?
Yes. Support is available 24/7 in English and Swahili, so a locked-out mailbox during a night shift does not wait until morning.
How many people in Meru County have health insurance?
According to the 2022 Kenya Demographic and Health Survey, as reported by KNBS, 23.1% of people in Meru County had some form of health insurance, against 26.3% nationally.

Give your facility in Meru County an address that belongs to it

Free domain, unlimited mailboxes, 20 GB, setup and 24/7 support. KES 3,000 a year.

Get the hospital package