Domain transfers do not complete instantly. The time depends on the extension, how quickly you approve the request, and how fast your old registrar releases the domain.
Typical Timeframes
| Domain type | Usual duration | |-------------|----------------| | .com, .net, .org | 5 to 7 days | | .co.ke, .ke | 1 to 3 days |
International domains follow an ICANN-mandated process that can take up to a week, partly because of a built-in waiting period. Local .ke domains under KENIC often move faster.
What Speeds It Up
- Unlock the domain and have the EPP code ready before you start.
- Approve the transfer email promptly; ignoring it stalls everything.
- Disable WHOIS privacy so the confirmation email reaches you.
- Ensure the domain is more than 60 days old.
What Causes Delays
- Waiting on the manual approval email.
- The losing registrar using its full release window.
- An expired or incorrect auth code.
- An unpaid balance or dispute at the old registrar.
Tracking Progress
Your transfer status appears in the client area at my.nairohost.site. A WHOIS lookup also reflects the change once it completes, showing the new registrar.
Throughout the transfer your site and email keep working as long as you do not change DNS. If the transfer is stuck past the usual window, the most common cause is an unanswered approval email. Contact support on WhatsApp at +254 796 358081 if it does not complete on time.