WHOIS privacy hides your contact details from public lookups, but it can interfere with a domain transfer. Before moving a domain to a new registrar, you usually need to turn privacy off temporarily.
Why It Matters
- Transfers rely on a confirmation email sent to the registrant address.
- With privacy on, that email may be masked or filtered by the proxy service.
- Some registrars block a transfer entirely while privacy is active.
How to Disable It
- Log in to the registrar where the domain is currently held.
- Open the domain's management page.
- Find the privacy or WHOIS protection setting.
- Toggle it off and save.
- Confirm the public WHOIS now shows your real contact details.
Then Continue the Transfer
- Verify your contact email is correct and accessible.
- Unlock the domain and obtain the EPP or auth code.
- Start the transfer to NairoHost and approve the confirmation email.
After the Transfer
Once the domain is settled at the new registrar, you can re-enable privacy if it is offered for that extension. There is no need to leave your details public any longer than the transfer requires.
| Step | Privacy state | |------|---------------| | Before transfer | Off | | During transfer | Off | | After completion | Re-enable if desired |
Allow a short delay between disabling privacy and starting the transfer so the public WHOIS updates first. If the transfer still cannot read your email, double-check it in the WHOIS record. For help, contact NairoHost via the /contact page.