Keeping your account and billing details current ensures you receive renewal reminders and invoices on time. All of this is managed in the client area.
Update Your Contact Details
- Log in to the client area at my.nairohost.site.
- Open your account or profile settings.
- Edit your name, email address, phone number, or physical address.
- Save the changes.
Keeping your email and phone number accurate matters because important notices, including expiry reminders, are sent there.
Update Your Billing Information
- Confirm your billing email is correct so invoices reach you.
- Update your physical or company address for invoices that need it.
- Choose your preferred payment method for renewals.
Accepted Payment Methods
| Method | Notes | |--------|-------| | M-Pesa | Fast and widely used in Kenya | | Visa or Mastercard | Card payments | | Bank transfer | Allow extra time to confirm |
Why Accurate Details Matter
- You receive renewal reminders before services expire.
- Invoices reach the right person in your business.
- Support can verify your identity quickly when you need help.
If you change your primary email address, make sure you can still receive messages at the new address. For help updating any detail, contact support through the /contact page.