How to Pay via Bank Transfer in Kenya

Bank transfer suits corporate clients and larger invoices where M-Pesa limits apply. Because bank payments are not confirmed automatically, you must send proof so the payment can be matched manually.

Make the Transfer

1. Log in at my.nairohost.site and open the unpaid invoice under Billing.
2. Select Bank Transfer to view the account name, number, bank, and branch.
3. Transfer the exact invoice total in KES, including VAT, by EFT or RTGS.
4. Use your invoice number as the payment reference.

Submit Proof of Payment

Bank transfers do not reconcile on their own, so confirmation is required:

• Reply to the invoice or open a billing ticket with the bank transfer slip or reference.
• Include the date, amount, and your invoice number.
• Send it via the /contact page or WhatsApp on +254 796 358081 to speed up matching.

Timing

| Transfer type | Typical clearing time | |---------------|-----------------------| | Same-bank / EFT | Same day to 1 day | | RTGS | Same day for large sums | | Inter-bank EFT | 1 to 3 business days |

Allow for clearing time before a due date so the service is not suspended while funds are in transit. Once the payment is received and matched, the invoice is marked Paid and any suspended service is reactivated. For urgent payments close to a due date, M-Pesa or card clears faster.