How to Set Up Your Email in Outlook

Add your domain mailbox to Microsoft Outlook using the correct IMAP and SMTP server settings for cPanel hosting.

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Microsoft Outlook lets you manage your domain email alongside other accounts on your desktop. Use IMAP so messages stay synced across all your devices.

Add the Account

  1. Open Outlook and go to File > Add Account.
  2. Enter your full email address and choose Advanced setup or Let me set up my account manually.
  3. Select IMAP as the account type.
  4. Enter the incoming and outgoing server details below.
  5. Enter your full email address and password when prompted, then finish.

Server Settings

| Setting | Value | | --------------- | ------------------- | | Incoming (IMAP) | mail.yourdomain.com | | IMAP port | 993 | | Encryption | SSL/TLS | | Outgoing (SMTP) | mail.yourdomain.com | | SMTP port | 465 | | Encryption | SSL/TLS | | Username | full email address |

Important Notes

  • The outgoing (SMTP) server requires authentication. Enable My outgoing server requires authentication and use the same username and password as incoming.
  • Always use your full email address as the username, not just the part before the @.
  • If you prefer to keep mail only on one computer, you can use POP3 instead, but IMAP is recommended for multi-device use.

If Outlook reports a connection error, double-check the ports and SSL settings above, then reach us on WhatsApp at +254 796 358081.

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