Billing & Payments
Guides in this category
How to Apply a Promo Code or Discount
Enter a valid promo code during checkout or on an unpaid invoice to apply a discount before paying for your Na...
Read guideWhat Happens If I Don't Pay My Invoice on Time?
Unpaid hosting invoices move through reminders, suspension, and eventual termination, so understanding the tim...
Read guideHow to Read and Understand Your NairoHost Invoice
A breakdown of every section of your NairoHost invoice, from line items and VAT to due dates, so you know exac...
Read guideHow to Enable Auto-Renew for Your Services
Turn on auto-renew so renewal invoices are generated and charged automatically, preventing accidental expiry o...
Read guideHow to Update Your Billing Information
Keep your contact, address, KRA PIN, and saved payment details current so invoices, receipts, and renewals rea...
Read guideNot finding the answer?
Open a ticket and an engineer will pick it up — no queue, no script.
Contact support