Knowledge base

Getting Started

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16 articles

Guides in this category

How to Reset Your Client Area Password

Step-by-step instructions for resetting your NairoHost client area password at my.nairohost.site if you are lo...

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A Small Business Checklist for Getting Online in Kenya

A practical checklist for Kenyan small businesses launching their first website, from choosing a domain and ho...

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How to Connect Your Domain to Your New Hosting Account

Point your domain to NairoHost by updating its nameservers to ns1.nairohost.site and ns2.nairohost.site.

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What You Get in Your NairoHost Welcome Email

Understand every detail in your NairoHost welcome email, including login links, cPanel credentials, and your n...

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How Long Does Hosting Activation Take?

Find out how quickly NairoHost shared hosting is activated and what can delay activation after you pay.

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How to Build Your First Website on NairoHost

Build your first website on NairoHost using cPanel and Softaculous to install WordPress in just a few minutes.

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How to Contact NairoHost Support in Kenya: Tickets, WhatsApp & Email

Every way to reach the NairoHost support team in Kenya, including support tickets, WhatsApp, email, and what d...

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How to Update Your Account and Billing Details

Learn how to update your contact information and billing details in the NairoHost client area at my.nairohost....

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First 5 Things to Do After Buying Hosting in Kenya

A practical checklist of the first five tasks to complete right after buying shared hosting from NairoHost.

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How to Log In to the NairoHost Client Area

Learn how to access the NairoHost client area at my.nairohost.site to manage billing, domains, and support tic...

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How to Upload Your Website Files to NairoHost

Learn how to upload your website files to NairoHost using cPanel File Manager or an FTP client like FileZilla.

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How to Access cPanel for the First Time

A beginner guide to logging in to cPanel on NairoHost so you can manage email, files, databases, and your webs...

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Shared vs Reseller vs VPS Hosting: Which Should You Pick?

Understand the differences between shared, reseller, and VPS hosting on NairoHost so you choose the right opti...

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A Beginner's Glossary of Web Hosting Terms

A plain-language glossary of common web hosting terms every new NairoHost customer should know.

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Choosing the Right Hosting Plan for Your Kenyan Business

Compare shared hosting plans and learn how to pick the right one for your Kenyan business based on traffic and...

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